Emergency Contacts
In a life-threatening emergency, always call the local emergency number first (e.g., 999 in the UK, 911 in Saudi Arabia, 112 in India).
Our helpline is for travel-related emergencies and support. For immediate danger, contact local emergency services.
Emergency Phone Numbers
Global Wizz Travel (24/7)
+44 7445 269882
Our emergency helpline — available 24 hours, 7 days a week
UK Foreign Office
+44 20 7008 5000
FCDO consular assistance for British nationals abroad
Saudi Arabia (Emergency)
911
Unified emergency number for police, ambulance, and fire
UAE / Dubai (Emergency)
999 (Police) / 998 (Ambulance)
Emergency services in the United Arab Emirates
India (Emergency)
112
Unified emergency helpline number across India
Turkey (Emergency)
112
General emergency number for police, ambulance, and fire
What to Do in an Emergency Abroad
Seek Immediate Help
If you or someone in your group is in danger or needs medical attention, contact the local emergency services immediately using the numbers above. Your safety is the first priority.
Contact Global Wizz Travel
Call our 24/7 emergency helpline on +44 7445 269882. Our team will assist with medical evacuations, emergency rebooking, embassy liaison, and coordinating with your travel insurance provider.
Contact Your Embassy
The British Embassy or High Commission in your destination country can assist with lost passports, hospitalisation, arrests, and other consular emergencies. Contact details are listed below.
Notify Your Insurance Provider
Contact your travel insurance provider as soon as possible. Keep all receipts, medical reports, and police reports as you will need these to make a claim when you return home.
British Embassy Contacts
Saudi Arabia
British Embassy Riyadh
UAE
British Embassy Abu Dhabi
India
British High Commission New Delhi
Turkey
British Embassy Ankara
Egypt
British Embassy Cairo
Travel Insurance Claims
If you need to make a travel insurance claim, follow these steps to ensure a smooth process:
- 1Contact your insurance provider immediately to report the incident and obtain a claim reference number.
- 2Keep all original receipts for medical treatment, medication, accommodation, and any other expenses incurred.
- 3Obtain a police report if applicable (theft, assault, accidents) — this is typically required for claims.
- 4Get a medical report from the treating doctor or hospital, including diagnosis and treatment details.
- 5Keep copies of all correspondence with airlines, hotels, and other service providers regarding delays, cancellations, or disruptions.
- 6Submit your claim within the timeframe specified in your policy (usually 28–31 days after returning to the UK).
- 7Include your booking confirmation and travel itinerary with your claim submission.
Global Wizz Travel can provide supporting documentation for your claim, including booking confirmations and itineraries. Contact us at info@globalwizztravel.com with your booking reference.
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